Pace Opens Region’s First ADA Paratransit Transfer Facility

Pace Suburban Bus, Arlington Heights, IL, welcomed local and state officials to officially open the region’s first ADA Paratransit Transfer Facility at the Northwest Transportation Center in Schaumburg with a ribbon-cutting ceremony Sept. 10. The multi-million-dollar project was funded predominantly through the State of Illinois’ Rebuild Illinois program.

“Today, thanks to critical investment through Rebuild Illinois, we celebrate this new passenger facility, a space designed to improve accessibility, comfort, and convenience for our riders,” said Pace Executive Director Melinda Metzger. “It reflects our commitment to enhance ADA paratransit service and improve the passenger experience for all our riders.”

The Northwest Transportation Center serves as a key hub for bus and paratransit connections in the northwest suburbs with hundreds of daily boardings. In addition to the new transfer facility, the project delivers expanded passenger amenities, including a modern indoor waiting area, real-time travel signage, a Ventra vending machine, and expanded park-n-ride capacity with new EV charging stations.