Demetrius Crichlow Named President of New York City Transit

10/24/2024

(Photo by Marc A. Hermann / MTA)

Demetrius Crichlow has been named as the 12th permanent president of New York City Transit. Crichlow takes the role after serving in an interim capacity and after a decades long career at NYMTA. As president, he will oversee the 50,000-person workforce, including operations for New York City subways, buses, paratransit services, and the Staten Island Railway.

During his time as interim president, Crichlow oversaw major service changes on the G​, ensuring customers had reliable alternative bus service while the​ G was closed for a critical signal modernization project. He also oversaw enhanced service on the B, D, J, M, 3, ​​​​​and 5 ​lines. Crichlow’s efforts have led to recent ridership records with more than 4.35 million riders on a single day.

Previously, Crichlow led NYCT’s Department of Subways as senior vice president for more than three years, a period where the subway maintained the best on-time performance in at least a decade and recorded improving customer satisfaction.

Crichlow started his career with the MTA in 1997 as an assistant signal maintainer at the Long Island Rail Road, rising through the ranks to become train movement supervisor overseeing operations at Penn Station Central Control. In 2007 he transferred to MTA Headquarters to become special assistant for operations for then-Executive Director Elliot G. “Lee” Sander.

For APTA, Crichlow is a member of the Rail Transit CEOs, Commuter Rail, and Rail Transit committees; and the Rolling Stock Equipment Technical Forum and Operating Practices Working Group.