APTA’s The Transit Authority: Mentoring, Part Two
2/1/2024
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Mentoring: A Tool for Employee Engagement & Retention
As we close out National Mentoring Month, APTA’s official podcast, The Transit Authority, presents the second episode of a two-part series on mentoring.
The Greater Cleveland Regional Transit Authority (GCRTA) and ATU Local 268 launched the Positive Impact peer-to-peer mentoring program in August 2022. The three-month pilot to bolster retention of the agency’s bus, rail, and paratransit drivers yielded impressive results in both retention and decreased driver absenteeism rates.
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The program is attracting the attention of several public transit agencies seeking more information on best practices for peer-to-peer mentoring and a mentoring program endorsed by union leadership.
Learn how the Santa Clara Valley Transportation Authority’s peer-to-peer mentoring program increased the worker retention rate from 50-90 percent in Part One of the series here.