The Tech Corner: Avail—Transit Technology Specifically Built for the Agencies That Need It Most

myAvail Delivers Real-Time Intelligence for Mid-Sized Transit

SPECIAL ADVERTISING SECTION

Small and mid-sized transit agencies are the backbone of public mobility in hundreds of communities across the country. They connect residents to jobs, healthcare, and daily life and are often working with lean teams, limited budgets, and technology infrastructure that hasn’t kept pace with their ridership’s needs.

So many enterprise-grade transit technologies were designed for large metropolitan systems, leaving smaller agencies to manage critical operations with legacy tools or no tools at all. Avail Technologies was built to change that.

One Platform. Every Operation.

myAvail is Avail’s Enterprise Transit Management Solution (ETMS), a fully integrated, cloud-based platform combining Computer-Aided Dispatch and Automatic Vehicle Location (CAD/AVL), real-time passenger information, onboard vehicle hardware, and the myStop rider app into a single system purpose-built for public transit.

Where other solutions require agencies to stitch together point products from multiple vendors, myAvail consolidates fleet tracking, dispatch operations, onboard infotainment, automatic passenger counting, and rider-facing tools under one login, one platform, and one support relationship. For agencies without large IT departments, that integration is a requirement, not a convenience.

Real-Time Intelligence, From the Road to the Back Office

At the core of myAvail is the CAD/AVL engine that gives dispatchers and agency leadership continuous, structured visibility into every vehicle in the fleet. Location, speed, schedule adherence, passenger boarding and alighting, door activity, and onboard incidents — all captured in real time and stored for historical review.
myAvail’s Business Intelligence tools translate that data into actionable insight: KPI dashboards, drill-down analytics, and NTD-compliant reporting give decision-makers the operational picture they need to allocate resources, adjust routes, and make the case for funding. For agencies previously relying on manual data collection, the shift is transformational.

The myStop real-time passenger information suite extends that intelligence to riders, directly through agency-branded iOS and Android apps, SMS alerts, IVR voice, and onboard infotainment screens,giving passengers accurate arrival predictions powered by AI and reducing the burden on operators to answer route questions while driving.

Proven in the Field: GoPasco, Pasco County, Florida

When GoPasco, a 40-bus fixed-route system serving over 600,000 annual riders in one of Florida’s fastest-growing counties, set out to modernize its operations, the agency was managing everything with pen and paper. Leadership knew they needed technology, and they needed a partner who could deliver it without overwhelming a mid-sized team.

GoPasco selected Avail Technologies to implement a full myAvail deployment: CAD/AVL, reporting tools, onboard vehicle hardware, and the myStop passenger app — all coordinated through Avail as a single point of accountability.

“Doing it through four separate vendors would have been extremely difficult to execute. Having a single vendor coordinate all others involved in the project significantly cut down on delays and burdens to the agency team.”
— James Flaherty, Senior Project Manager, GoPasco

The results redefined how GoPasco operates. Dispatchers now have real-time fleet visibility. Operators drive without distraction. Riders track their bus from their phones. And agency leadership has access to the structured operational data they need to plan routes, report to funders, and build for growth.

“Having Avail coordinate all other vendors significantly reduced project timelines and the burden on the agency. Our new way of working is better for everyone.”
— Jannina Elkin, Executive Director, GoPasco

Built for Agencies Like Yours

Mid-sized transit agencies shouldn’t have to choose between affordability and capability. myAvail was designed from the ground up for agencies that need enterprise-grade technology at a scale that matches their complexity instead of retrofitted from a system built for large metros.

With nearly 25 years of experience serving public transit and a customer base built exclusively in this market, Avail Technologies understands what mid-sized agencies need to serve their communities well. The technology is ready. The partnership is built in.

Avail Technologies, Inc.

1960 Old Gatesburg Rd.
State College, PA 16803
(814) 234-3394 
info@availtec.com 
www.availtec.com