TRC Celebrates Seventh Partnership in California with 16-Vehicle Deployment

The Routing Company (TRC) has announced a new partnership in Southern California, jointly with the City of Whittier and its transit operator, the Parking Company of America (PCAM). This partnership marks TRC’s first deployment in Southern California and its seventh in the state.

The 16-vehicle on-demand pilot service will deliver responsive dial-a-ride service in English and Spanish. Service is anticipated to launch early spring 2025. The pilot aims to enhance mobility solutions for the city’s residents, while aligning with Whittier’s long-term transportation and sustainability goals in its 2021-2040 Envision Whittier General Plan, which outlines significant investments in mobility and infrastructure.

“The City of Whittier and PCAM’s vision for transformative and accessible transit perfectly aligns with TRC’s mission to deliver innovation, efficiency, and unmatched support to agencies and their communities,” said James Cox, chief executive officer, TRC. “This partnership demonstrates the strength of our Pingo platform and its ability to adapt to the unique needs of both urban and suburban settings. We’re proud to be a part of Whittier’s mobility journey and look forward to helping the city achieve its long-term goals of sustainable, multimodal transit.”

After successful completion of the six-month pilot, PCAM has the option to extend service for an additional three years, with potential scalability across PCAM’s broader Metro Los Angeles operations.

As a solution to improve the passenger experience, ​​TRC developed its Transit Connect feature that guarantees connections for passengers to fixed-route networks using real-time data and boosts the reliability and efficiency in connecting to onward transit modes. The service will leverage TRC’s Pingo platform, encompassing a rider-facing app, a driver-facing app with real-time routing, an operational tool for managing daily transit services, and comprehensive data analytics and reporting.